At the end of this month, following 20 years of service, I will leave Kaiser Permanente. For each of those years, I’ve given all I had to the organizations – particularly during the last ten years. It’s simply time I do something else.
I’m proud of what we have built together:
We’re #1 in Quality in the state every year, now nine years running, and one of only three Medicare Advantage plans east of the Mississippi that has earned the coveted 5 STARS.
We are a medical group with a wide range of specialties, broad capabilities in analytics and the science of improvement; led by physicians, professionally managed.
And a medical group that works hard to get better every day.
My decision to leave has nothing to do with our business in the Georgia Region. Our care model and quality results are the envy of the Georgia market.
Rather, it’s time I use my experience and skills to make a difference “out there” – beyond KP and beyond the Georgia market. I’ve accepted a role with Huron Consulting, headquartered in Chicago. Huron has a well-earned reputation for providing sustainable operational, financial and work-flow solutions to healthcare providers, intently listening to and serving its clients. Huron also is a cultural fit for me – a collaborative team of hard-working consultants that enjoy helping clients. I hope to help the industry transform from “fee for service” to “fee for value” and create safer, more effective, and patient-centric care. That’s been my mission since my days in training. It’s why I made KP my home these 20 years.
I’d like to think I’m leaving our Medical Group in better shape than I received it. And, as proud as I am of this organization, the next EMD will make it even better. Please show him or her the same support, the same enthusiasm, the same high commitment to excellence and continuous improvement that you’ve given me.
In these final days, I’m thinking of my happiest moments here… the time spent at the bedside with you, my trusted colleagues, together figuring out our patient’s illness and what you and I were going to do about it… documenting incisive medical reasoning… using evidence-based medicine… putting the interests of the patient and family above all others.
I wish you all well. Thank you for 20 great years.