KP 101: Our Results

2010-2012 HEDIS EOC, 15May2013

WE BELIEVE … our patients and families deserve the best clinical outcome possible from their healthcare. That’s why we work tirelessly, day and night, to achieve top honors in clinical quality year after year.  Indeed, NCQA has ranked KP Georgia #1 in the state for each of the last 8 years (since 2005). And we keep getting better each year.

JD Power

WE BELIEVE … our patients and families deserve the best care experience possible from their healthcare. That’s why we’ve created easy access to our doctors (more appointments to choose from, rapid response to email, and most telephone calls returned the same day). Our offices are brightly lit, comfortable and easy to navigate.  Our physicians run on-time the majority of time, which translates to convenience and respect for patients. Indeed, JD Power and Associates has ranked KP Georgia #1 in customer satisfaction in each of the last three (3) years – for Georgia AND the Carolinas.

2012 Aon-Hewitt HHVI results, most efficient 15May2013

WE BELIEVE … highly effective, patient-centered and timely care is also the most efficient care.  Americans need less redundancy of testing, fewer complications, and less waste of healthcare resources.  AonHewitt consistently ranks KP Georgia #1 in the state for efficient healthcare, and nearly 20% more efficient than average.

When the structure (see KP 101: our structure) of healthcare is designed right, good things happen for patients.  Our best-in-Georgia results, year after year, are a testament to that design.

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  1. Pingback: KP 101: our future | Leadership in Health CareLeadership in Health Care

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