It’s an iconic scene in a classic genre. One of the show’s many protagonists walks through the door, and everyone exclaims “Norm!!”. It’s good to be home.
Home and House mean different things. Home is warm, welcoming, and safe. Home comforts you, and if needed, fixes what ails you, through a community of people who care deeply for you.
The National Committee for Quality Assurance (NCQA) recently recognized five Kaiser Permanente of Georgia (KPGA) Medical Offices as Patient Centered Medical Homes (PCMH). The five medical centers – East Cobb, Lawrenceville, Holly Springs, Sugar-Hill Buford and Cumberland – all earned Level 3 recognition, the highest possible recognition.
PCMHs use systematic, patient-centered and coordinated care processes, which leads to more rapid, effective and personalized healthcare. Kaiser Permanente is the first organization in Atlanta with multiple locations to receive the recognition.
Our primary care physicians lead a healthcare team that takes collective responsibility for patient care, preventing illness, diagnosing and treating illness, and when needed or desired, arranging for care with other clinicians, often colleagues within our Permanente Medical Group.
Organizations that use the PCMH model of care typically have better patient outcomes, increased patient satisfaction, and deeper staff fulfillment. Those outcomes reduce waste in healthcare as well.
All adult medicine and pediatric offices should receive PCMH recognition by the end of 2013. Our members deserve nothing less.